WE REPAIR ALL MAKES AND MODELS.
Know Your Rights!
Your insurance company wants your vehicle properly repaired and you to be completely satisfied with their claim service. You have specific rights and obligations that you should be aware of.
*Review your policy. Understand your rights.
If an agreement cannot be reached between your insurance company and the repair shop, your policy has an "Appraisal Clause" whereby an independent appraiser can be called in to help resolve the matter.
You Choose the Collision Repair Shop:
You are not required to use a shop selected by a claims adjuster. However, you are required, by your policy, to allow your insurance company a reasonable amount of time to inspect the damages prior to repairing them.
*You are not required by law to get more than one estimate.
Authorization:
Only you, the owner, can authorize repairs on your vehicle.
Repair Estimates Will Vary:
A lower estimate may not include necessary things such as front or rear wheel alignments, re-aiming your headlamps, etc.
*Only sign a release when the repairs have been completed to your satisfaction.
If you have any questions or comments, please contact Frank Lovoi at flovoi@lesonchevy.com or by phone 504.415.2111.